Last updated: September 2024
TwentyFour Asset Management LLP and any of its subsidiaries (“TwentyFour”, “us” or “we”) respect your right to privacy. This Privacy Notice explains how we collect, share and use personal data about you, and how you can exercise your privacy rights.
The Privacy Notice applies to the processing of personal data when you visit our website at twentyfouram.com, when you sign up to an account, when you visit our offices, register for events, fill out surveys or other promotional activity, or when you correspond with us or interact with us on social media platforms including but not limited to LinkedIn. You should read this Privacy Notice carefully so that you are fully aware of how and why we are using your personal information.
If you have any questions or concerns about our use of your personal data, then please contact us using the contact details provided at the bottom of this Privacy Notice.
The personal data that we may collect about you generally falls into the following categories:
Information that you provide voluntarily
| Purpose | Data types | Legal basis |
|---|---|---|
| Provide access to customer section of the website. | Name, contact details (e.g. business mailing address, phone number, current and prospect e-mail address). Employment details (e.g., your employer, job title), account details (e.g. login names, passwords), and public postings | Contractual necessity |
| To respond to any enquiries, provide product or service updates | Name, contact details (e.g. mailing address, phone number, current and prospect e-mail address) | Contractual necessity Legitimate interest |
| To provide promotional activities | Name, contact details (e.g. mailing address, phone number, current and prospect e-mail address) | Consent Legitimate interest |
| Liaise with you and maintain a correspondence record. | Name, contact details (e.g. mailing address, phone number, current and prospect e-mail address). Employment details (e.g. your employer, job title) | Legitimate interest |
| Website activity information including how your device interacted with our website to provide customers with superior service and to provide all visitors a smooth, efficient, and personalized experience while using our website. We use this information for our internal analytics purposes and to improve the content of our website and to make our website easier to use. | Language and geographic location, website visits, time and activity, browser-type information from your device through cookies (see our cookie notice) | Legitimate interest Consent |
| Ensure the security of our premises and website | Visitor logs for our premises Device information as outlined above | Legitimate interest |
Certain parts of our website may ask you to provide personal data voluntarily which include your name and contact details (e.g. mailing address, phone number, current and prospect e-mail address), employment details (e.g., your employer, job title), account details (e.g. login names, passwords), and public postings. We may ask you to provide personal data voluntarily when you subscribe for a product or service, subscribe for certain promotional activities, fill out surveys, and correspond with us.
From time to time, we may receive personal information about you from third party sources (including event sponsors or individuals who have asked us on your behalf) to provide information to you, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.
TwentyFour understands the importance of protecting children's privacy, especially in an online environment. Therefore, TwentyFour’s services are not directed to or intended for children under the age of 16 and we do not knowingly collect any personal information from such users, except when a child is taking part in an educational event. In these cases we only collect participants names.
We may disclose your personal data to the following categories of recipients:
Where personal data is shared we will have appropriate contractual arrangements in place to protect any such data – in line with applicable data protection laws and regulation. We do not sell, trade, or rent to others the personal data we collect online.
You may have the following data protection rights:
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
A “cookie” is a small data file transferred by a website to your computer’s hard drive. We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal data about you. For further information about the types of Cookies we use, why, and how you can control Cookies, please see our Cookie Notice here.
We use appropriate technical and organisational measures to protect the personal data that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal data.
Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country. If service providers in a third country are used, they are obligated to comply with the data protection levels in the UK and Europe in addition to written instructions by agreement to the EU standard contractual clauses.
The information you provide may be processed and stored on cloud servers operated by the service providers and located in data centres within the UK, Switzerland, the EU/EEA and the United States. This means that when we collect your personal data we may process it in any of these countries. Your personal data will only be transferred to countries or international organisations if such transfer is required for the fulfilment of our obligations to you, prescribed by law or where you have given us consent. Where your personal data is transferred outside the UK, Switzerland or the EU/EEA, it will only be transferred if the relevant country (or data protection framework applicable to such country) is considered to provide an adequate level of data protection by the relevant authorities or institutions, or in the absence of such adequacy decision , if the recipient guarantees adequate protection based on appropriate safeguards provided by data protection laws and regulations (for example, Standard Contractual Clauses issued by the European Commission, and adapted to local law as required), or statutory exemptions provided by data protection laws and regulations (for example, your explicit consent).
We retain personal data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymise it or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.
The website may link you to third party website including LinkedIn. These third party websites will have their own data protection practices. We recommend that you review their respective privacy notices before accessing the third party links.
We may communicate with you via e-mail or physical mailings containing and offering news, event information or services (“Publication & Subscription Services”), subject to any restrictions under applicable laws and regulations. If you would rather not receive Publication & Subscription Services from us, you may “opt out” by following the “opt out” instructions in each e-mail footer or by contacting us.
In order to comply with applicable laws and regulations, we may be obliged to record telephone conversations with reference to operations concluded in the performance of our services.
We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will post those changes here so that you will always know what information we collect online, how we use it, and what rights you have. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
You can see when this Privacy Notice was lasted updated by checking the "last updated" date displayed at the top of this Privacy Notice.
If you have any questions or concerns about our use of your personal data, please contact us at privacy@twentyfouram.com .
The data controller of your personal data is TwentyFour Asset Management LLP, The Monument Building, 11 Monument Street, London EC3R 8AF.
Last updated: September 2024
This Cookie Notice explains how TwentyFour Asset Management LLP and any of its subsidiaries ("TwentyFour") uses cookies and similar technologies on our website. It explains what these technologies are and why we use them as well as your rights to control the use of them.
Some cookies or similar technologies will collect personal information about you, or information that becomes personal information if we combine it with other data. Any personal information that we collect will be used in accordance with our Privacy Notice.
A “cookie” is a small data file transferred by a website to your computer’s or device's hard drive. We send cookies when you surf our website, submit a form, or request information. The aggregate information collected permits us to analyse traffic patterns on our website. This can enable us, over time, to provide you with a better experience on our website, by improving the content and making it easier to use. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our website. Cookies may also be set by third parties.
Our website uses cookies for several reasons including to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. Some cookies are required for technical reasons that are strictly necessary for our website to operate, and we refer to these as "essential" cookies. Other cookies enable us to provide website functionality, or to enhance visitors' experience on our website by providing them with personalised content and advertising. This is described in more detail below.
The specific types of first and third party cookies served through our website and the purposes they perform are described below.
| TwentyFour | SERVERID utag_main SERVERID | These cookies are used to identify the last page to the browser, and enforce any consent preferences. | These cookies cannot be disabled as otherwise our website cannot be provided. |
These cookies are essential in order to enable you to move around our website and use its features. Without these cookies certain features could not be provided.
The cookies we use to track performance are “analytical” cookies. They allow us to recognise and count the number of visitors that visit our website, and to see how visitors move around the website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. You can find more information about the individual analytical cookies we use and the purposes for which we use them in the list below:
| Application | Cookies | Use | Retention |
|---|---|---|---|
| TwentyFour | _gid _ga | Web analysis | |
| Nr-data.net | JSESSIONID | Authentication & session handling | |
| Google Analytics | _utma _utmb _utmc _utmz | These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. | Further information on Google Analytics and its cookies can be found |
These cookies may be set throughout our website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
| Application | Cookies | Use | Retention |
|---|---|---|---|
| Pardot | pardot, visitor_id, visitor_id#####, visitor_id#####-hash | These cookies are used to collect information about how visitors use our site. | 10 years |
| bscookie, lang, lidc, UserMatchHistory, AnalyticsSyncHistory, li_gc, _guid, li_mc, liap, lidc, lms_ads, lms_analytics | Online advertising | 1 month | |
| ads.linkedin.com | lang | Online advertising | End of session |
| Oktopost | Online advertising | ||
| Doubleclick | _gat | Online advertising | End of session |
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
| Application | Cookies | Use | Retention |
|---|---|---|---|
| Website | JSESSIONID, SSESS*, visitor_id*-hash | Authentication & session handling | End of session, up to two hours |
| Website | unsafeSessionId | Authentication & session handling | 1 year |
| Website | SERVERID | This cookie is used to assign the user to a specific server, thus to provide an improved and faster server time. It remembers which server had delivered the last page on to the browser. It also helps in load balancing | End of session, up to two hours |
| Website | detected_lang | Investor profile | End of session, up to 90 days |
| Website | investorType | Investor profile | 1 year |
| Website | country, countryCurrency, disclosure_accepted_domain_id, disclosure_effective_date | Investor profile | 18 months |
| Website | nr-data.net | Used by sites written in JSP. General purpose platform session cookies that are used to maintain users' state across page requests. | End of session, up to two hours |
| Tealium iQ | utag_main | Session handling | 1 year |
| Tealium iQ | CONSENTMGR | GDPR consent management | 90 days |
| Vimeo | _cf_bm | Video streaming | 30 minutes |
| Vimeo | vuid | Video streaming | 2 years 10 months |
| Vimeo | vimeo | Video streaming | 1 month |
| Highcharts | cfuvid | Charts |
Cookies are not the only way to recognise or track visitors on a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphic files that contain a unique identifier that enable us to recognise when someone has visited our website. This allows us, for example, to monitor the traffic patterns of users from one page within our website to another, to deliver or communicate with cookies, to understand whether you have come to our website from an online advertisement displayed on a third-party website, to improve site performance. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will often impair their functioning.
You have the right to decide whether to accept or reject any cookies which are not strictly necessary. You can accept or reject cookies directly through our cookie banner and you can manage your cookie preferences by following this link to our cookie preference centre.
You can also block cookies by using the settings on your browser. You can also delete cookies on your computer or mobile device using the feature for doing so in your browser.
To enable or disable cookies in your browser:
Check which web browser you are using and then select the relevant link below. On the page you are taken to, you will find instructions on how to enable or disable cookies in your web browser:
If you choose not to accept our cookies, you will not be able to see certain information on our website or use some features that improve your visit.
Parts of our website may contain links to third-party websites for your convenience and information. If you use these links, you will leave the TwentyFour Asset Management website. When you access a non TwentyFour Asset Management website, please understand that we do not control the content and are not responsible for the privacy practices of that site. We suggest that you carefully review the privacy policies of each site you visit. This Cookie Notice does not cover the information practices of those websites linked to our site. These other sites may send their own cookies to users, collect data, or solicit personal information.
You can find out more information on the use of cookies at the following website: www.allaboutcookies.org. [1] This information is available on the ICO website and European Commission’s data protection website.
We may update this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Notice regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Notice indicates when it was last updated.
If you have any questions about our use of cookies or other technologies, please contact us at privacy@twentyfouram.com.